If you won a package or seat to a live event but you can't see your details, contact live@pokerstarslive.com.
To get more details after your next tourney win, go to the main lobby and select:
Day 1A and 1B are parts of the same first day: Day 1.
There are too many players to play on one day. That's why we've split the first day into two starting days: 1A and 1B.
The remaining fields of players from both Day 1A and Day 1B will play together on Day 2.
Get to the venue at least one hour before your start day begins and with a valid photo ID. Once there, head to the ticket collection desks and they'll help you out.